How to reply to a background check request email
Updated November 12, 2026
Reply within a day or two with a clear yes, and return the forms promptly. It is fine to ask what the check covers and which company runs it. If something in your record might surprise them, say so briefly before the report does. Check any form before you sign, and protect sensitive numbers.
- Reply
- Within 1 to 2 days. Your start date often waits on the check. Delays on your side can push the offer back.
What your reply should say
- Confirm you agree and thank them for the next steps.
- Ask what the check includes and which provider will contact you.
- Say when you will return the signed forms and ID.
- Mention anything worth explaining, in one honest line.
3 replies you can copy
Pick the one that matches what you want to say, copy it, and change everything in [brackets].
1Confirm and proceed
Nothing in the check worries you.
Hi [Name], Thank you for the update. I am happy to go ahead with the background check. I will complete the forms from [provider] by [date]. Please let me know if you need any other documents from me, and whether the start date still holds. Please tell me if there is anything else that would help you move things along quickly. Best, [Your name]
2Ask what it covers
You want to know the scope first.
Hi [Name], Thanks for letting me know. I am glad to cooperate. Could you tell me what the check includes (for example identity, employment history, education or criminal record) and which company runs it? I want to have the right documents ready. I will also keep an eye out for emails from the provider, and I will let you know as soon as I submit. Thank you, [Your name]
3Flag something first
Your record has an item worth explaining.
Hi [Name], Thank you for the note. I am happy to complete the check. Before it runs, I want to be open that [short, factual item, for example an old matter from year]. I am glad to give more detail, and I will provide whatever documents you need. Best, [Your name]
Already late? Send this instead
For when you are several days late or more. Own the delay in one line, then do the job.
Hi [Name], I am sorry for the delay in answering about the background check. I agree to proceed. I am sending the completed forms today, along with my ID. Please let me know if anything is missing, and whether the start date can stay as planned. Best, [Your name]
Mistakes to avoid
- Sending your full ID number or Social Security number by plain email. Use the provider secure portal.
- Hiding something that will show up. A short honest note first is safer than a surprise.
- Signing forms you have not read, especially consent for broad searches.
- Ignoring the provider emails. They may land in spam, so check for them.
Questions people ask
Is this email real or a scam?
Check that the request matches the job you applied for, and that the sender and provider are the ones named by the employer. Call the company using a number from its own website if unsure. Never pay a fee to be checked.
Can I ask for a copy of my report?
In many places you can ask for a copy and dispute errors, but rules vary. Ask the provider how, and check your local rules or a lawyer if something looks wrong. Keep the report in your own records, and tell the employer about any mistakes so they can be fixed quickly.
More reply guides
How this page was made
Written by Westward, who make Orbit, as starting points you edit before sending. The replies use placeholders, not real people or real mail. Nothing here is legal, tax or medical advice; for contracts, money or health, check the document or ask a professional. All reply guides.